UPTab Warranty Policy

At UPTab, we stand behind the quality and reliability of our products. Every item is designed to deliver long-lasting performance, and we are committed to supporting our customers with a straightforward warranty program.

Standard Limited Warranty

  • UPTab products are covered by a 1-Year Limited Warranty from the date of original purchase.

  • The warranty covers defects in materials and workmanship under normal use.

  • During the warranty period, UPTab will, at its discretion, repair or replace the defective product at no cost to you (excluding shipping, where applicable).

What’s Covered

  • Manufacturing defects

  • Functional failures under normal, intended use

  • Products purchased directly from UPTab.com or authorized resellers

What’s Not Covered

This warranty does not apply to:

  • Damage caused by misuse, abuse, accidents, or unauthorized modifications

  • Normal wear and tear (e.g., cosmetic scratches, dents, cable fraying due to handling)

  • Damage resulting from improper installation or incompatible third-party equipment

  • Products purchased from unauthorized sellers or second-hand marketplaces

  • Loss of data, loss of use, or any incidental/consequential damages

Warranty Claims Process

  1. Contact us at cs@uptab.com with:

    • Order number or proof of purchase

    • Product model/serial number (if available)

    • Description of the issue and photos/video (if applicable)

  2. Our team will review and, if eligible, issue a Return Merchandise Authorization (RMA) with instructions.

  3. Once received and inspected, we’ll repair or replace the product, or issue a store credit at our discretion.

Shipping Costs

  • For valid warranty claims within 30 days of purchase, UPTab covers return shipping.

  • After 30 days, customers are responsible for return shipping costs. UPTab covers shipping of the repaired or replacement product back to you.

Extended Warranty (if applicable)

Some products may include or offer an extended warranty beyond the standard 1 year. Please refer to your product packaging or listing for details.

Legal Disclaimer

This Limited Warranty gives you specific legal rights. You may also have other rights, which vary by state, province, or country. To the fullest extent permitted by law, UPTab disclaims liability for indirect or consequential damages.